PaperFree partner M-Files recently shared the exciting result of a recent TrustRadius user survey on ECM product satisfaction - M-Files was ranked the highest of 10 competitors, and achieved an overall score of 9.1 out of 10.  M-Files beat out notable competitors such as SharePoint, Box, Alfresco, and more.  This is the result of years of hard work to perfect their system and make it as intelligent and user friendly as possible. Contributing to these customer-favorite attributes are notable M-Files features:

"Eighty-two percent of employees report poor information management is damaging productivity in the workplace" - according to PaperFree partner M-Files.  In their study, the 2019 Global Intelligent Information Management Benchmark Report, M-Files found that a leading hinderance to productivity was workers knowing what system contained needed information, how to use it, and knowing if the file was the most current.  The study surveyed 1,500 office workers around the world.

PaperFree partner OpenText recently announced the introduction of their OpenText Extended ECM Enabler for Microsoft Dynamics 365 for Customer Service.  This solution combines OpenText's ECM portfolio with Dynamics 365 for Customer Service to improve customer service workflows and customer engagement - in short, it integrates content services into processes.  This solution was developed in partnership with Contesto.

From the press release:

Apex Oil Company, a provider of wholesale distribution, storage and transportation of petroleum products across the United States recently enlisted the M-Files platform to streamline the user experience of their enterprise service management solution Cherwell and to improve document management company-wide.  The Cherwell/M-Files integration was achieved through a custom connector developed by a M-Files partner.

Many businesses and schools have taken advantage of the comprehensive tools available in Microsoft 365, and the introduction of Microsoft Teams to the suite expands this functionality even further.  Microsoft Teams is designed to improve communication within an enterprise by "bringing people, conversations, and content together" - including video and voice communications as well as threaded conversations organized by user-created topics and tabs.