Earlier this month Dell EMC announced the introduction of the ProDeploy Client Suite, a tool that helps enterprises deploy PCs faster, easier, and with better ability to control the process. The system is offered with three service levels so that customers can fine tune services to their needs, while also enjoying available training and certification to streamline the process from start to finish.
This utility comes from recent research that shows that enterprises who rely on a vendor to prepare and deploy workstations realize significant cost savings and quicker access to those workstations. ProDeploy Client Suite connects businesses to Dell EMC partners that can handle the planning, configuration, installaton, and data migration for the new systems needed. Customers are assigned a manager to act as a single point of contact to access the services that they need. The utility also comes with access to the self-service TechDirect portal for updates on their work order.
According to Jeff Clarke, Dell vice chairman, Operations and president, Client Solutions Group, "[The] differentiated services are a big reason customers buy from Dell. ProDeploy Client Suite provides IT managers the flexibility to outsource time-consuming deployment tasks that divert IT staff from more critical initiatives. They can now focus on delivering a great end-user experience and increase productivity by putting a fully- configured system in their employees' hands.”
ProDeploy Client Suite is availble in three service levels. Dell EMC provides the following service level descriptions:
- Basic Deployment : Systems are prepared for deployment and arrive with the image loaded, BIOS configured and asset tag applied.
- ProDeploy : In addition to the Basic Deployment features, a deployment engineer develops an implementation plan covering all aspects of installation and configuration of hardware and system software, 24/7 onsite installation and post-deployment knowledge transfer. Customers can also use the ImageAssist tool to quickly create, deploy and maintain a single cross-platform dynamic image. In third-party testing, ImageAssist took up to 88% less customer administration time than manual image creation.
- ProDeploy Plus : This end-to-end service addresses every task required to get new PCs from the factory to desk, up and running fast. In addition to the ProDeploy features, ProDeploy Plus customers can use Dell Connected Configuration to set up a factory distribution point for their Microsoft System Center Configuration Manager to securely configure BIOS, image and domain join, which lowers onsite effort. They also receive data migration with secure data wipe of legacy systems, training credits to use at any time, 30-day post-deployment support, and a dedicated ProSupport Technical Account Manager.ProDeploy Plus can help reduce the amount of time it takes to deploy PCs by 35% and save up to $620 per PC deployed.
According to Dell EMC "The ProDeploy Client Suite also fully enables Dell EMC channel partners with a framework designed to supplement their capabilities, grow services revenue and deliver the best possible deployment experience to their customers. Partners have the flexibility to resell or co-deliver deployment services. With training and certification accessed through TechDirect, partners who attain the Deployment Services Competency by passing the corresponding exam gain access to Dell EMC methodologies and tools while becoming eligible to co-deliver ProDeploy Plus and ProDeploy."
To learn more about ProDeploy Client Suite please read the press release here.