Post Implementation Review - Reese Law Group

Project Name: Reese Law Group M-Files Implementation

Directions: The purpose of this Post-Implementation Review questionnaire is to provide all project team members with the opportunity to document their project experience.  A Post-Implementation Review meeting will be scheduled with the PaperFree and Reese Law Group key team members to review each question and share responses.  The goal of the review meeting is to define the following project outcomes:

  • Project elements that worked well
  • Project elements that need improvement
  • Suggestions for improving the project experience

For each question, please check the box that applies and provide some talking points for discussion in the Comments area beneath each question.

1. Did the solution address all business needs as outlined in the original Statement of Work?
2. Was the project delivered on time?
3. How would you rate the PaperFree's Project Management process?
4. How efficient and effective were meetings facilitated by PaperFree?
5. How would you rate the training sessions and documentation provided by PaperFree?
6. Were the project team members helpful in providing information and following up on issues that arose during the project?
7. Did any bugs or issues arise after the solution was migrated to production?
8. Did the PaperFree Team members possess a product knowledge and process expertise to meet your expectations?